Instead of "Trusted Application" settings: It may be necessary to configure the firewall so that it runs the SyncBackSE/Pro application with "SYSTEM" settings:Īllow IP In From Any to Any Where Protocol Is Any This is because the firewall is blocking the connection as the permissions for the SyncBackSE/Pro application (within the firewall) are being set to " Trusted Application" instead of " SYSTEM", which will give our application elevated privileges (that our program needs and ask for). In certain firewall configurations, users may encounter Connection Refused errors (#10061) when using SyncBackSE/Pro to establish a connection to a remote site. it cannot retrieve a directory listing or files. If you are using a Dynamic DNS program with your FTP server you may find that disabling passive in the DNS settings (and FTP server) and in SyncBack/SE will fix data transfer problems, i.e. You may find that using SSL encryption (assuming the FTP server support encryption) can solve problems where the router is "breaking" FTP commands. Always check that your routers firmware is up-to-date. This is done to pass the correct IP address, for example. Please note that many routers will intercept FTP commands and change them to try and help with the connection. Eventually the selection window appears but it's empty: You need to enable Passive mode, or the FTP server is behind a firewall that is not configured correctly
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